Privacy Policy

This Privacy Policy describes how Victoria Group (referred to as "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website https://victoria-group.co.uk (referred to as the "Site") and use the contact forms provided for booking purposes.

1. Information We Collect

When you visit our website and use our contact forms for booking, we may collect the following types of personal information:

• Contact Information: Your name, email address, phone number, and any other information you provide when filling out our contact forms.
• Booking Details: Information related to your booking requests, such as event dates, preferences, and any additional details you provide.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Booking Services: To process and manage your booking requests effectively.
• Communication: To communicate with you regarding your bookings, inquiries, and updates related to our services.
• Improvement: To analyze and improve our services, website functionality, and user experience.
• Marketing: With your consent, to send you promotional emails about our services, special offers, or other information we think you may find interesting.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or as required by law. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you submit a booking request or enter, submit, or access your personal information.

5. Cookies

Our website may use cookies to enhance your experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of the website's features.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also opt-out of receiving marketing communications from us at any time.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us at [contact email].

By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.